We appreciate every word you send to us. At Nexus Holidays, we love to listen and we dedicate to improve!
Please fill out the form below (Required Items are indicated with *)
* Name: Date:
Tour Code: Tour Date:
1: How did you hear about us?
 








 
 
2: How satisfied were you with the wait time before our agent joined the conversation?
 



 
3: How was the communication with the agent?
 





 
 
4: How many times have you contacted us for your concerned?
 
 
5: Did the agent encourage you to joint the Tour?
 
 
6: If there was one thing we could do to improve our communication, what would it be?
 


 
 
7: For this next set of questions, please rate the specific our agent who assisted you. Overall, how satisfied were you with this specific agent’s service?
 



 
8: How would you rate the following aspects of your conversation with this agent? The agent understood my question.
 



 
9: The agent’s tone was friendly and professional.
 



 
10: The agent’s explanations and instructions were easy to understand.
 



 
11: The representative addressed all of my concerns.
 



 
12: The Agent was knowledgeable about the subject.
 
 
13: If there is one thing that the agent could have done to improve your experience, what would it be?
 


 
 
14: Would be interested to come to our presentation before the Tour?
 
 

         

  • Strong Background, Solid Reputation
  • Unique Itineraries, Unforgettable Experiences
  • Peace of Mind Tour Protections, Price and Departure Guarantees
  • Experienced Team, Exceptional Care
  • Reliable Quality, Reasonable Prices
I want to take this opportunity, Max, to thank you again for putting this wonderful trip together for me (and my group). It was super. Eight of the participants told me they wished it could have been longer--and, as I said at the beginning, I feel the same way! Thanks again and have a very Happy Thanksgiving!
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